1. Introduction

Welcome to Panhuu, a digital platform developed by Webisso LLC. At Panhuu, we are committed to protecting your privacy and handling your personal data with transparency, integrity, and responsibility. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our platform, and outlines your rights regarding that data.

Effective Date: May 1, 2025
Last Updated: May 1, 2025
Developed By: Webisso LLC – 30 N Gould St. Sheridan, WY 82801, USA
Contact: [email protected] | +1 510-274-5424

2. Scope of This Policy

This Privacy Policy applies to:

• Individual users

• Agencies and their team members

• Workspace administrators

• Visitors of the Panhuu website

It covers data collected via our platform, mobile applications, and APIs, as well as related services offered under the domain panhuu.com.

3. Data We Collect

We may collect and process the following categories of data:

a) Personal Identifiable Information (PII):

• Full name, email address, phone number, billing address

• Login credentials (encrypted)

• Workspace names and user roles

b) Technical & Usage Data:

• IP address, browser type, device information

• Login times, activity logs, feature usage patterns

c) Content and Metadata:

• Social media post drafts, scheduled posts, templates

• QR codes, shortened links, HTML/JS scripts

• Uploaded files in media libraries

• Link-in-bio structures and analytics

d) Billing and Transaction Data:

• Payment method (tokenized)

• Plan subscription records

• Invoices and tax data

4. How We Use Your Data

We use your data to:

• Deliver platform functionalities

• Authenticate and manage user access

• Generate and provide analytics

• Process payments and invoices

• Offer customer support and communication

• Improve system performance and product experience

• Comply with legal obligations

5. Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent (opt-in features, marketing)

• Contractual necessity (providing subscribed services)

• Legitimate interests (security, improvements)

• Legal compliance (tax, fraud prevention)

6. Data Sharing and Third Parties

We do not sell your personal information. However, we may share it with:

• Cloud service providers (e.g., AWS, Google Drive)

• Payment processors (e.g., Stripe)

• Legal authorities (if required by law)

• Integration platforms (e.g., Canva, Adobe Express, social media APIs)

Each third party is contractually bound to protect your data.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and monitor system performance. You can manage your cookie preferences through your browser settings.

Types of cookies we use:

• Essential cookies (authentication)

• Analytics cookies (Google Analytics, Mixpanel)

• Functional cookies (user settings)

8. Data Retention

We retain personal data only as long as necessary:

• User content and activity logs: Retained for the lifetime of the workspace

• Billing records: Retained up to 7 years (legal compliance)

• Deleted user data: Fully erased within 7 days of confirmation

9. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to certain types of processing

• Request a copy of your data (data portability)

• Withdraw consent for marketing communications

To exercise your rights, email us at: [email protected]

10. International Users

Panhuu operates globally and complies with both U.S. and international data protection laws including:

• CCPA (California Consumer Privacy Act)

• GDPR (General Data Protection Regulation – EU)

If you’re an EU/EEA resident, your data may be transferred to the U.S. where it is handled securely under standard contractual clauses.

11. Security Practices

We implement industry-standard security measures:

• Data encryption (TLS/SSL)

• 2FA (Two-Factor Authentication)

• Role-based access controls

• Regular system audits and vulnerability assessments

12. Children’s Privacy

Panhuu is not intended for users under the age of 13 (or 16 under EU regulations). We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. If material changes occur, we will notify you via email or platform alerts at least 7 days in advance.

14. Contact Us

If you have any questions or concerns, contact:

Webisso LLC – Panhuu Project
📍 30 N Gould St. Sheridan, WY 82801, USA
📧 [email protected]
📞 +1 510-274-5424